**Your payment serves as acknowledgement and agreement to the terms listed below
All products are produced in a home kitchen not inspected by a health department that may also process common food allergens.  We are a home cottage food licenses.  It remains the responsibility of the client to inform guests, if needed, Southern Sugar Shoppe is not responsible for any allergic reactions.   (Products contain Wheat, Eggs, Milk, Soy, Peanuts, Tree Nuts)

Payment ~ Payment in full is required to place an order.  Payment is made within 3 days of receiving invoice/quote.  Please refer to payment information for accepted tender.

Pickup and Delivery ~ Let me know you have arrived by contacting me.  I can make arrangements with you on pick up dates and times and locations.   Prompt pick up is encouraged.  Please contact me if you are running late or run into problems/issues.  Delivery and set up is required for some occasion such as weddings/parties.  Delivery is a minimum of $.67 per round trip mile from Thomasville, Ga, and is discussed prior to placing order.  Once your order has been picked up or delivered, it becomes the client’s responsibility.  In hot weather, please have your air conditioner running on high, and place the items where the air will get to it, either on the floor, or in a hatch back area.  Never leave your items on car seats or on a passenger’s lap is not recommended as they are not a level surface.  Southern Sugar Shoppe is not liable for any damage that may occur thereafter, including car travel, someone bumping a table, a cake stand or table collapsing/breaking, child damage, or any other possible causes.  Please take responsibility once you pay for this. 

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Design and Colors Disclaimer ~ Southern Sugar Shoppe can assist and provides inspiration and idea photographs of your events.   If you would like me to duplicate one of my orders,  the actual product may vary slightly based on the designer’s creative interpretation, while maintaining the integrity of the overall look.  The design will not be duplicated exactly due to copyright infringement on the original design, supplies available, level of difficulty, etc.  Let me know what your favorite parts of the ideas and I will design something similar.  Southern Sugar Shoppe reserves the right to determine the level of replication and creative license, and reserves the right to make alternative recommendations.   For your color scheme, every effort will be made to provide as close of duplication to your colors.  A color palette or pantone colors are helpful to send if you want specific color matching and I will do my best to match.  Southern Sugar Shoppe reserves the right to determine the quality of the color match.  Icing color has a tendency to change with time, humidity, direct sunlight, and heat.  Darker colors may temporarily stain teeth and a replacement of fondant may be suggested, even then, red, black or any dark color may be bitter.  It’s recommended darker color fondant be removed before serving.  Black buttercream starts as a chocolate base.

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Copyright ~ I am unable to duplicate any characters, ... that is copy written material.  I will decorate in the colors to match your theme, but am unable to duplicate in fondant, icing, or edible images.  You may choose to purchase a licensed topper in your theme, let me know ahead of time so I can decorate accordingly and incorporate the topper in the design. 

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Cancellation Policy ~ If a cancellation occurs 14 days prior to event date, any money paid will be refunded.   If cancellation occurs within 14 days prior to event date, 50% of money paid will be refunded, as your order is underway, ingredients, supplies and time have been invested, and other orders for your day have been turned down.  Once you are on our baking calendar with a deposit paid you will be taken care of for your event.